LEGAL NOTICE & DISCLAIMER

Last Updated: August 2026

This Legal Notice and Disclaimer applies to the ZENBON website, including its content, products, services, and related materials.

By accessing or using this website, you acknowledge and agree to the terms set out below. This Legal Notice should be read together with our Terms of Service, Privacy Policy, Shipping Policy, Return & Refund Policy, and Warranty Policy.

Nothing in this Legal Notice is intended to exclude or restrict any statutory rights or protections that cannot lawfully be excluded under applicable consumer protection laws.

1. WEBSITE OPERATOR

This website is operated under the ZENBON brand.

Brand / Trading Name: ZENBON
Website: zenbon.com
Customer Service Email: support@zenbon.com
Business Email: support@zenbon.com

Legal Business Name: MAYBONLLY TRADING (HONG KONG) LIMITED

Registered Business Address: RM 5B 12/F TUNG LEE IND BLDG 9 LAI YIP ST KWUN TONG HONG KONG
Telephone: +8617636560876

The legal business information above should be completed before this page is published.

2. GENERAL INFORMATION DISCLAIMER

The information provided on this website is intended for general informational and commercial purposes.

ZENBON makes reasonable efforts to ensure that the information presented on the website is accurate and current. However, product information, specifications, availability, prices, photographs, videos, dimensions, weights, accessories, and other content may occasionally contain errors, omissions, or outdated information.

We reserve the right to correct errors and update website content where appropriate.

Product specifications and designs may also be updated or improved from time to time.

Nothing on this website should be interpreted as a guarantee beyond any express warranty or statutory rights applicable to your purchase.

3. MEDICAL AND HEALTH DISCLAIMER

ZENBON offers mobility and assistive products, including electric wheelchairs, rollators, walkers, bathroom safety products, and related mobility accessories.

Information provided on this website is not intended to constitute medical advice, diagnosis, treatment, rehabilitation advice, or a substitute for consultation with a qualified healthcare professional.

ZENBON does not provide medical diagnoses or individualized medical recommendations through this website.

Individual mobility needs vary.

Before purchasing or using a mobility or assistive product, users should consider whether the product is appropriate for their individual needs, physical condition, mobility level, environment, and intended use.

If you have a medical condition, significant mobility limitation, balance difficulty, recent surgery, injury, or any concern regarding whether a product is appropriate for you, please consult a qualified healthcare professional before use.

4. PRODUCT USE AND SAFETY

All ZENBON products should be used only for their intended purposes and in accordance with the applicable user manual, instructions, warnings, and safety guidance.

Before using a product, users should familiarize themselves with its operation and safety features.

For mobility products, users should pay particular attention to:

• Maximum user weight capacity;

• Recommended terrain and operating conditions;

• Braking systems;

• Seat belts and other safety features;

• Battery charging and storage requirements;

• Slopes, ramps, curbs, and uneven surfaces;

• Water and weather exposure;

• Folding and unfolding procedures; and

• Maintenance and inspection requirements.

Users should not exceed stated operating limits or modify safety-critical components without authorization.

Children or individuals who are unable to safely operate a product independently should use the product only with appropriate supervision or assistance where necessary.

5. ELECTRIC WHEELCHAIR SAFETY

Electric wheelchairs are powered mobility devices and should be operated with appropriate care.

Users should become familiar with the controls, braking system, turning radius, speed settings, battery status, and emergency procedures before regular use.

Extra caution should be exercised when operating an electric wheelchair:

• On slopes or ramps;

• Near curbs, stairs, or drop-offs;

• On wet, icy, loose, or uneven surfaces;

• In crowded areas;

• Near vehicle traffic;

• In confined spaces; or

• In other environments where safe operation may be affected.

Do not operate a powered mobility product beyond the limitations specified in its user manual.

Performance, driving range, speed, and battery life may vary depending on user weight, terrain, temperature, battery condition, driving behavior, tire condition, and other environmental factors.

Published range and performance figures should therefore be understood as reference values obtained under specified or typical testing conditions rather than guarantees that identical performance will be achieved in every real-world situation.

6. PRODUCT IMAGES AND SPECIFICATIONS

We make reasonable efforts to accurately represent ZENBON products on our website.

However, actual products may vary slightly from photographs, videos, renderings, or other visual representations due to:

• Lighting conditions;

• Photography;

• Screen settings;

• Manufacturing tolerances;

• Product improvements;

• Different production batches; or

• Regional configurations.

Unless expressly stated otherwise, lifestyle photographs and videos may be used to demonstrate typical product usage scenarios.

Customers should refer to the product page and applicable specifications when making a purchasing decision.

If a particular specification, accessory, dimension, compatibility requirement, or feature is important to your purchase, please contact us before ordering if clarification is required.

7. PERFORMANCE INFORMATION

Any statements regarding product performance, including:

• Driving range;

• Maximum speed;

• Battery duration;

• Charging time;

• Weight capacity;

• Folding time;

• Product weight; or

• Other performance characteristics

are based on product specifications, testing conditions, manufacturer information, or typical operating conditions.

Actual results may vary.

For example, the actual range of an electric wheelchair may be affected by user weight, terrain, gradient, temperature, battery age, tire pressure, driving speed, frequency of acceleration and braking, and other conditions.

Unless expressly stated as guaranteed, performance figures should not be interpreted as guarantees of identical real-world results.

8. THIRD-PARTY LINKS AND SERVICES

Our website may contain links to third-party websites, platforms, payment providers, shipping carriers, social media services, or other external resources.

These third-party services are operated independently of ZENBON.

We do not control and are not responsible for the availability, security, content, accuracy, privacy practices, or terms of third-party websites.

Access to third-party services is subject to the applicable third party's own terms and policies.

9. INTELLECTUAL PROPERTY

Unless otherwise stated, the content of this website, including its:

• ZENBON name and branding;

• Logos;

• Product photographs;

• Videos;

• Graphics;

• Product descriptions;

• Website text;

• Page layouts;

• Designs;

• Icons; and

• Other original materials

is owned by, licensed to, or lawfully used by ZENBON.

Such content is protected by applicable copyright, trademark, and other intellectual property laws.

You may view and use website content for personal, non-commercial purposes.

You may not reproduce, republish, distribute, sell, modify, commercially exploit, or use ZENBON intellectual property without prior authorization, except where permitted by applicable law.

ZENBON and associated logos and brand elements may be trademarks or other protected identifiers of their respective owners.

10. USER RESPONSIBILITY

Customers are responsible for selecting products appropriate for their individual circumstances and using them safely and correctly.

Before purchasing a mobility product, customers should carefully review relevant information including:

• Product dimensions;

• Seat dimensions;

• Product weight;

• Weight capacity;

• Battery specifications;

• Driving range;

• Intended terrain;

• Folding dimensions;

• Accessibility requirements; and

• Other relevant specifications.

If you are unsure whether a product meets your requirements, please contact ZENBON customer service before purchasing.

11. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, ZENBON will not be responsible for indirect, incidental, special, or consequential losses resulting from misuse of the website or products, failure to follow product instructions, unauthorized modifications, or use outside stated operating conditions.

Nothing in this Legal Notice excludes or limits liability where doing so would be prohibited by applicable law.

In particular, nothing in this Legal Notice is intended to exclude or limit:

• Mandatory consumer rights;

• Statutory product guarantees;

• Liability for fraud or willful misconduct;

• Liability for defective products where such liability cannot legally be excluded;

• Liability for death or personal injury where exclusion is prohibited by law; or

• Any other legal rights or remedies that cannot lawfully be waived.

12. WARRANTY

ZENBON products may be covered by an applicable limited warranty.

Warranty coverage, duration, exclusions, procedures, and available remedies are described in our separate Warranty Policy and any warranty documentation supplied with the product.

Our voluntary warranty does not limit statutory warranty rights or consumer protections that apply under applicable law.

13. CONSUMER RIGHTS

Nothing contained in this Legal Notice, Terms of Service, Warranty Policy, Return & Refund Policy, or other ZENBON policies is intended to waive, restrict, or eliminate mandatory consumer rights that apply in the customer's country or jurisdiction.

Customers in the United States, European Union, United Kingdom, and other jurisdictions may have statutory rights in addition to the voluntary policies offered by ZENBON.

Where any provision of our website policies conflicts with mandatory applicable law, the applicable legal requirement will prevail to the extent of that conflict.

14. CHANGES TO THIS LEGAL NOTICE

ZENBON may update this Legal Notice from time to time to reflect changes to our products, Services, business practices, or applicable requirements.

The latest version will be published on this page with an updated revision date where appropriate.

15. CONTACT US

If you have questions regarding this Legal Notice, product information, product safety, or the use of our website, please contact us:

ZENBON
Website: zenbon.com
Customer Service: support@zenbon.com
Business Email: support@zenbon.com

Legal Business Name: MAYBONLLY TRADING (HONG KONG) LIMITED

Registered Address: RM 5B 12/F TUNG LEE IND BLDG 9 LAI YIP ST KWUN TONG HONG KONG